At Krane Digital, we value and respect your privacy. This Privacy Policy outlines the types of personal information we collect, how it is used, and the steps we take to protect your data. By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our services:

a. Personal Information

When you visit our website or interact with our services, we may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Any other information you provide through forms or communication with us

b. Usage Data

We may also collect information about how you access and use our website or services. This data may include:

• IP address
• Browser type and version
• Pages visited
• Time spent on the website
• Device and operating system information

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our services
• To respond to inquiries and provide customer support
• To process payments and fulfill transactions
• To personalize and improve user experience
• To send promotional emails and updates (if you have opted in)
• To comply with legal obligations and protect against fraud or other illegal activities

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us analyze website traffic and remember preferences or actions over time. You can control cookie settings through your browser, but please note that disabling cookies may impact your experience on our website.

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your data with third-party service providers who assist with our business operations, such as payment processors and customer service platforms. These third parties are obligated to keep your information confidential.
• Legal Requirements: We may disclose your information if required by law or to protect our legal rights, prevent fraud, or comply with legal processes.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the new entity.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Access and Update Your Information: You can request to view, correct, or delete your personal information by contacting us.
• Opt-Out of Communications: You can opt out of receiving promotional emails by following the unsubscribe instructions in the email or by contacting us directly.
• Request Data Deletion: If you no longer wish to use our services, you can request to have your data deleted, subject to certain legal exceptions.

7. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with the updated effective date. We encourage you to review this policy periodically for any changes.

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